Welcome to FASSIL Finance (the "App", "Platform", "we", "us", or "our"). This Android Privacy Policy explains how FASSIL Finance accesses, collects, uses, stores, shares, and protects personal and sensitive user data when you use the Android version of the App.
This Policy is intended to support Google Play transparency requirements, including the Data safety section and financial services disclosures. It should be read together with any in-app permission notices shown before a permission or sensitive feature is used.
By using the App, you acknowledge that you have read this Policy. If you do not agree with this Policy, please stop using the App.
Important Android Permission Notice
The Android release uses permissions only to support account security, identity verification, financial service application processing, fraud prevention, customer support, notifications, and app operation. We do not sell personal data. We do not use contacts, photos, location, or device data for harassment, debt shaming, or unrelated marketing.
1. Information We Collect
1.1 Account and Contact Information
- Mobile phone number, login status, member ID, verification code status, and account identifiers.
- Email address, residential address, company address, and information you enter in application forms.
- Customer support information, including messages, feedback content, and images you voluntarily attach.
1.2 Identity Verification Information
- Full name and identity information that you enter or that is recognized from uploaded identity documents.
- Front and back images of identity documents that you capture with the camera or select through Android's image picker.
- Face image, selfie, or liveness verification result when identity verification requires a camera check.
- Verification result, application progress, and risk review status.
1.3 Business and Financial Application Information
- Company name, registration number, business activity, legal representative name, company phone, company email, and company address.
- Financial service scenario, requested amount, selected term, estimated APR, repayment plan, provider information, and application status.
- Bank name, account type, account holder name, and bank account number used for application verification and service administration.
1.4 Android Device, Network, and Technical Information
- Device model, brand, Android version, build information, screen information, language, time zone, user agent, root/emulator indicators, and app version.
- Android ID, Google Advertising ID where available, Firebase App Instance ID, push token, attribution IDs, and other device identifiers used for fraud prevention, security, analytics, and attribution.
- IP address, network type, carrier/operator information, Wi-Fi status, battery status, storage/memory status, and diagnostic logs.
- Installed application package identifiers or app-environment signals, where permitted by Google Play policies and Android platform rules, used only for fraud prevention and risk assessment.
2. Android Permissions and How We Use Them
| Permission / Access | Purpose |
|---|---|
| Camera | To capture identity document images, face/selfie verification images, avatar images, or support images when you choose to use these features. |
| Photos / image picker | To let you select specific images, such as ID document photos, avatar photos, or support attachments. The App does not need broad access to your entire photo library when Android's system picker is used. |
| Approximate location | To verify application information, reduce fraud risk, match services available in your area, and check whether location information is consistent with application details. |
| Contacts / contact picker, where available | To let you select or enter a contact only when a contact-related feature is available and you take action. We do not use contact information for advertising or debt collection harassment. |
| Phone / device state | To read device status and technical signals used for account security, fraud prevention, device risk checks, and app compatibility. |
| Network and Wi-Fi state | To detect connectivity, improve app stability, protect account security, and support risk-control checks. |
| Advertising ID and analytics identifiers | To measure installs, prevent abuse, analyze app performance, and attribute campaigns. Where required, you can reset or limit advertising identifiers through Android settings. |
| Push notification token | To send service notifications, application status updates, account security notices, and other app-related messages. |
3. How We Use Information
- To create, authenticate, and manage your account.
- To verify identity, perform KYC checks, and prevent fraud or unauthorized use.
- To process financial service applications and display application progress and records.
- To submit necessary application data to partner financial institutions or service providers for eligibility review and service administration.
- To provide customer support, respond to inquiries, and handle account deletion or correction requests.
- To maintain security, detect abnormal devices or behavior, debug errors, improve performance, and comply with legal obligations.
- To measure app performance, install attribution, and product analytics through authorized SDKs and service providers.
4. Sharing and Disclosure
We may share personal and sensitive user data only where necessary and in accordance with this Policy.
4.1 Partner Financial Institutions
When you submit a financial service application, we may share necessary identity, business, application, bank, and verification information with licensed or authorized financial institutions and service partners so they can assess eligibility, process the application, and administer the service.
4.2 Service Providers and SDKs
We may use service providers and SDKs for cloud services, analytics, attribution, push messaging, fraud prevention, crash diagnostics, customer support, and security. These may include Google/Firebase services, Adjust, Facebook App Events, and similar service providers. These providers may process device identifiers, app events, diagnostics, and technical data according to their own privacy terms and our instructions where applicable.
4.3 Legal and Compliance Requirements
We may disclose data if required by law, regulation, legal process, government request, financial compliance, fraud investigation, or to protect the rights, safety, and security of users, the App, or third parties.
4.4 No Sale of Personal Data
We do not sell your personal information. We do not share personal data with unrelated third parties for their independent advertising use.
5. Financial Services and Google Play Notes
- Financial service features may require identity, business, bank, and application information so that the relevant provider can review the application.
- The App should be listed in the Finance category where required and should disclose repayment terms, APR, fees, and representative cost examples in the app metadata or relevant in-app pages.
- For Google Play personal loan or earned wage access requirements, this Policy is intended to disclose access, collection, use, and sharing of personal and sensitive user data.
- The Android release should not request prohibited broad permissions such as broad external storage, broad media access, precise location, call logs, or full package-query permissions unless Google Play policy expressly allows the use case.
6. Data Storage and Security
- We use reasonable technical and organizational measures to protect personal and sensitive user data.
- These measures may include encrypted transmission, access controls, internal permission management, security monitoring, and data minimization.
- Some application drafts, bank details, identity photo paths, or sample data may be stored locally on the device and isolated by member ID where the App uses local storage.
- No internet, mobile, or storage system can guarantee absolute security. We continue to improve safeguards according to app and regulatory needs.
7. Data Retention and Deletion
We retain personal data only for as long as necessary to provide services, process applications, prevent fraud, comply with financial, legal, accounting, security, and dispute-resolution obligations, and operate the App.
- You may request account deletion or data deletion through the App's Account Management / Delete Account feature where available.
- You may also contact us using the email address below to request access, correction, deletion, or withdrawal of consent.
- Some data may be retained where required by law, financial compliance, fraud prevention, dispute handling, or legitimate security obligations.
- When an account is deleted, locally stored application data associated with that account will be cleared where supported by the App.
8. Your Choices and Rights
- You may choose not to grant optional permissions. Some features, such as camera identity verification, selected image upload, location-based verification, or push notifications, may not work without the relevant permission.
- You can change Android permissions in system settings at any time.
- You can request access, correction, deletion, or withdrawal of consent, subject to legal and service limitations.
- You can reset or limit certain advertising identifiers in Android settings where supported by your device.
9. Third-Party Websites and WebViews
The App may open third-party websites, partner pages, agreement pages, banking pages, or customer service pages through a WebView or external browser. Third-party pages may collect data under their own policies. Please review their privacy policies before submitting information.
10. Children
The App is not intended for users under 18 years old. We do not knowingly provide financial application services to minors. If we discover that a minor has provided personal data, we will take reasonable steps to delete it where required.
11. International Transfer
Your information may be processed on servers or by service providers located in different countries or regions. We will take reasonable steps to protect your data according to this Policy and applicable law.
12. Policy Updates
We may update this Privacy Policy from time to time due to legal, regulatory, Google Play, product, or security changes. The updated version will be posted in the App or on an active public URL. Continued use of the App after an update means you acknowledge the updated Policy.
13. Contact Us
- App name: FASSIL Finance
- Privacy contact: help@inversionesfassil.com
- Website: https://www.inversionesfassil.com